Service

We can help. We have nearly 6,000 certified technicians in more than 200 locations across the country, supported access to technology, expertise, parts inventory and other valuable resources.

Service contracts

With five levels of service to choose from, you can match your needs with the services we provide.

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thyssenkrupp Elevator communications

Our thyssenkrupp Elevator Communications Call Center monitors elevators and after-hours dispatch throughout North America. Our representatives can handle elevator emergency situations.

Customer service portal

We know your time is valuable and with the Customer service portal, you can monitor your service activity over a secure website any time. Use our dashboards to track data and customize reporting.