National accounts

Our national accounts program helps you manage nationwide portfolios easier and more effectively.

If you have large or nationwide portfolios, we know how time consuming it can be to manage multiple points of contact for a single vendor. That's why we offer a robust national accounts program. We deliver unparalleled service, outstanding communication and reduced risk for our national customers.

  • Market assessment
  • Project assessment
  • Information gathering
  • Marketing plan development
  • Preparation and presentation
  • Terms negotiations

Our regional offices are strategically located throughout the United States. For more information about our National Accounts program, email us at nationalaccounts@thyssenkrupp.com or call us toll-free at (800) 824-9666.

Service benefits

Our national account customers receive:

  • Service of all major elevator brands, including Otis, KONE, Schindler and Fujitech.
  • Support by International Technical Services Americas, our centralized service center.
  • Detailed, customized reporting through our Customer service portal.
  • Customizable billing options to suit your accounting needs.
  • Automated remote motoring to keep a constant watch over your elevators and send alerts your local office during critical events.
  • Support from our around-the-clock thyssenkrupp Communications Call Center.

Our regional offices are strategically located throughout the United States. For more information about our National Accounts program, email us at nationalaccounts@thyssenkrupp.com or call us toll-free at (800) 824-9666.

Construction benefits

Our National account customers get a complete line of hydraulic, traction and machine room-less elevators, as well as escalators and moving walks. Benefits include:

  • Calculation of pricing based on unit volume and specification requirements.
  • Professional layout support, specification writing and traffic analysis to help determine the client’s vertical transportation needs.
  • Reduced lead times during manufacturing and the submittal review.
  • Tours of our manufacturing facility.
  • High-level support from our network of branch operations.
  • Detailed quarterly and monthly reporting of job status.
  • Coordination of a seamless transition to the service department.

For more information about our construction benefits, email nationalaccounts@thyssenkrupp.com or call at (813) 261-2208